Retail analytics that
identifies no one.
On-site computer vision detects and follows people as anonymous shapes — never faces — turning video into visits, journeys, how long customers stay, and queues.
- No facial recognition
- Anonymous by design
- Processed on-site
- Counts · journeys · queues
Video stays in your store. Analytics can travel.
All video is processed on-site, inside your store, and is never uploaded. Sending anonymous analytics to a secure cloud is a reporting choice, not a requirement, so a single store can operate on its own.
Runs in your store by default
The software runs on a computer inside your store. A single store can keep operating on its own, without depending on an internet connection to the cloud.
Flexible hardware
The software can run on a back-office PC, a Mac Mini, a small dedicated computer, or supported smart cameras. You can choose the option that fits your store.
Privacy boundaries
CountPort is built around anonymous analytics. It does not use facial recognition and does not identify individuals. It does not estimate age, gender, or emotion.
Understand the whole store, not just the door.
A counter at the door can tell you that someone entered. A system that sees the whole store can also show whether that visitor moved through an area, returned to a display, joined a line, or left quickly.
- Exclude staff so your visitor numbers reflect customers, not your own team.
- Measure how long customers stay and how busy each area gets through the day.
- Use the same processing for color maps showing where customers spend the most time, store areas, customer routes, and lines.
Choose the hardware and where your reports are stored.
Devices & Setup
The software runs on a computer inside your store — a store PC, a Mac Mini, or supported smart cameras — and your anonymous analytics live in a high-security, fully managed cloud, available wherever you work.
Not sure yet
Send us the number of cameras you have and the camera brand. We will recommend the simplest starting point for your store.
Built around summary retail figures.
CountPort is designed for everyday retail measures: how many people visit, the routes they take, how long they stay, lines, store areas, and the share of visitors who make a purchase. It does not use facial recognition and does not identify individuals to produce these figures.
What is processed
Video from your cameras is analyzed on-site to count people, follow movement, measure how long customers stay, and understand how the store is used.
What is stored
Only analytics records, such as visitor counts, store areas, timestamps, and summary figures. How long these records are kept depends on your plan and setup.
What is sent to the cloud
Only reporting data, so that you can view results across your locations. All video is processed on-site, inside your store, and is never uploaded.
Processing video on-site, without facial recognition or biometric identification, reduces privacy risk and simplifies data-protection review. For the full policy wording and privacy details, read Legal & Privacy.
See it in one of your stores.
Begin with the cameras you already have and confirm the setup in a single store before planning a wider rollout.
Request a demo