Verify the count on your own cameras before you rely on it.
Accuracy is not a single fixed figure. It depends on camera angle, lighting, how busy the store is, the entrances, and how the store is calibrated.
Review the camera view, the lighting, the shape of the doorway, and how customers move through it.
Adjust the counting lines, the areas measured, and the settings until the count is reliable enough to support your decisions.
What CountPort checks
A reliable rollout begins with the actual camera view, not a figure stated in advance. The same checks underpin everyday visitor counting.
Camera placement
The height and angle of the camera at the entrance, the overlap between cameras, and any blind spots all affect how reliable the count is.
Store conditions
Glare, busy periods, reflections, and seasonal displays can change what the camera sees.
Calibration
Counting lines, the areas measured, and any parts of the view to ignore are adjusted before the numbers are used for reporting — including staff exclusion.
Conservative by design
CountPort does not treat accuracy as a single fixed number. The reliable way to evaluate counting is to test it on your own camera view, compare the result against a short manual count, and adjust the setup before rollout. CountPort is designed to count conservatively rather than to overstate the figures.
Test counting on your own entrance.
Begin with one of the cameras you already have, verify the count, and confirm the setup before extending it to more stores.
Request a demo