Privacy Policy

Effective Date: September 3rd, 2012

CountPort (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.countport.com (the “Website”) or use any of our services.

By using the Website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Website.

1. Information We Collect

We collect information from you in several ways, including when you provide it to us directly, automatically when you use our Website, or through third-party services.

Information You Provide

  • Personal Information: When you contact us, fill out forms on our Website, or register for our services, we may collect personal information such as your name, email address, phone number, company name, and other contact details.
  • Communications: If you contact us via email or other channels, we may collect your communications, including details about your inquiry.

Information Collected Automatically

  • When you visit our Website, we may collect certain information automatically, including:
  • Device Information: Your IP address, browser type, device type, operating system, and other technical information.
  • Usage Data: Information about your interaction with our Website, including the pages you visit, the time and duration of your visit, and referral sources.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior. Cookies help us improve the functionality of our Website and provide you with a better user experience.

Information from Third Parties

We may receive personal data from third parties, such as analytics providers or partners who assist us in operating our Website and providing services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, and to communicate with you. Specifically, we may use your information for the following purposes:

  • To respond to your inquiries, requests, or feedback.
  • To process transactions or fulfill orders.
  • To personalize and enhance your experience on the Website.
  • To improve our Website’s functionality and security.
  • To send you marketing communications, newsletters, or promotional materials (you can opt-out at any time).
  • To analyze Website usage and measure the effectiveness of our marketing efforts.
  • To comply with legal obligations and protect our legal rights.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analytics, marketing, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect the rights, property, or safety of CountPort, our users, or others.
  • With Your Consent: We may share your information with third parties if you have provided your consent to do so.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and improve your experience on our Website.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the operation of the Website and cannot be disabled in our systems.
  • Analytical/Performance Cookies: These cookies allow us to measure traffic and improve the performance of our Website by collecting information on how visitors use it.
  • Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests and measure the effectiveness of our campaigns.
  • You can control cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of the Website.

5. Data Security

We take reasonable and appropriate measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of any inaccurate or incomplete data.
  • The right to request deletion of your personal information.
  • The right to object to or restrict the processing of your personal data.
  • The right to data portability (in certain circumstances).
  • The right to withdraw your consent (where applicable) at any time.

To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

8. International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside of your country of residence. These countries may have different data protection laws than your country. However, we will take steps to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy and applicable law.

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on our Website and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

CountPort

Email: info@countport.com

By using our Website, you consent to the terms outlined in this Privacy Policy. Thank you for trusting CountPort with your personal information.